filler

Senior Workplace Coordinator

Location: Austin, TX, USA

Notice

This position is no longer open.

Requisition Number: 178225

Position Title: Lead Facilities Coordinator

External Description:

 

Senior Workplace Experience Coordinator

Electronic Arts

Austin

  • The Workplace Experience (WE) Coordinator will be a dynamic, customer service-focused person who works fast and strives to assist each studio and office in creating the very best and well-kept environment possible to attract and retain passionate team members and help produce and support the best games. You will assist with the day-today operations of the EA Austin campus including facility upkeep and maintenance, guest relations, visitor management, shipping & receiving, employee services, event coordination, simple graphic design, and administrative responsibilities.

Responsibilities:

  • Grow onsite engagement through events, communications, ERGs, and DEI-focused programs.
  • Help implement our global workplace experience programs locally.
  • Build relationships with local leaders and internal staff.
  • Help maintain the onsite EA Experience store, including purchasing inventory, processing game orders, and maintaining the look and feel of the store.
  • Service Now Ticket Management. Review, respond and assign help tickets to the appropriate avenue.
  • You will guide our campus programs and oversee vendor contractors who may hold responsibilities for activities.
  • You have knowledge and implementation of web-based programs to manage weekly newsletters, campus flyers and invitation systems.
  • Occasional weekend work to oversee vendor work.
  • Respond to all inquiries and complaints; ensure quality service delivery to every employee; follow up with employees to ensure complete customer satisfaction.
  • Submit accurate help tickets to property management for repairs or attention requires outside realm of skills and responsibilities.
  • Sources vendors for employee events, services, and maintenance.
  • Prepare for new hires, Assisting PP to set up for orientation sessions, providing tours, and setting up new hire desks.
  • Coordinate with Day Porters to manage inventory at kitchens, printers and supply alcoves.
  • Manage event support responsibilities to include coordination with IT for A/V purposes, furniture set-up and tear down, food and beverage set-up, and vendor coordination.
  • Responsible for WE receipts and invoices to submit to WE Manager or Accounts Payables.
  • You will report to Senior Manager, Facilities.

Qualification and Requirements

  • Associate's degree or equivalent in a related field
  • 2+ years of administrative, events management or hospitality field experience.
  • Task management (Overseeing multiple tasks/projects simultaneously and maintaining a high level of output).
  • Listen and learn(Assess priority quickly, and become proficient in protocol, culture and processes).
  • Go beyond the established framework; look for new ideas and creative solutions to overcome challenges
  • Work in a team environment with a customer service focus.
  • Office technology (Intimately familiar with Internet Tools and proficiency in Word, Excel, Outlook, Ticketing Systems, Mail Chimp, Google Docs, Survey Monkey, Green Envelope, Bright Author and Photoshop)
  • Handle confidential information.
  • Manage clients' timelines/deadlines.
  • Vendor management skills (Be at ease asking for deliverables on the phone, and giving refunds and credits); able to bring vendor relations to strategic end.
  • Creative-thinking; propose and then complete approved processes, and resolve issues as they arise within all company policies and best practices.
  • Electronic Arts Inc. is a global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

 

City:

State:

Community / Marketing Title: Senior Workplace Coordinator

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 82

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Candidate Privacy Notice               Notice at Collection (California)

© 2024 Electronic Arts Inc.

google-site-verification: google7f7a22bb8fdf2c3d.html