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UX Researcher - Bioware

Multiple Locations: Alberta, Canada • Vancouver, BC, Canada • Montreal, QC, Canada • Orlando, FL, USA • Edmonton, AB, Canada

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This position is no longer open.

Requisition Number: 174265

Position Title: User Experience Researcher

External Description:

UX Researcher – Bioware

Montreal/Vancouver/Edmonton

Description

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and NHL to name a few. We are looking for a Senior UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will develop research plans that span the full product development cycle and work with the development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for the Action-Role-Playing games (ARPG) developed at EA. This role will focus on the project(s) developed at Bioware studios, and you would report to the UX Research Manager.

 

Main responsibilities: 

  • Work with studio leadership and game teams to understand franchise goals and strategies
  • Conduct user research activities for multiple EA projects, with a focus on the ARPG space.
  • Analyze relevant data from mixed research methods (interviews, lab studies, heuristic evaluations, surveys, telemetry)
  • Develop long-term UX research plans and align the research effort with the other research functions at EA (Ex: Marketing research, Analytics)
  • Communicate research insights and how they impact the user experience to multiple levels of the organization
  • Create new methodologies for each product's unique gameplay and sensibility while maintaining research quality and process
  • Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work

 

Qualifications & Skills: 

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
  • 5+ years’ industry experience in research design and conducting user research studies across platforms.
  • Expertise in research design, fluent in multiple qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).
  • Experience aligning partners to promote forward progress.

City:

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Community / Marketing Title: UX Researcher - Bioware

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 63

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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