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Senior Technical Program Manager

Multiple Locations: Austin, TX, USA • Seattle, WA, USA • Redwood City, CA, USA • Vancouver, BC, Canada • California, USA • North Carolina, USA • Oregon, USA • Arizona, USA • Texas, USA • Washington, USA

Notice

This position is no longer open.

Requisition Number: 166389

Position Title: Senior Program Manager I

External Description:

EADP

The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social.

The EA Digital Platform Data & AI Group develops new unified Big Data pipelines across all franchises at Electronic Arts. This platform will incorporate data collection, ingestion, processing, access and visualization all built on a modern, cloud-based tech stack with outstanding tools. The Data & AI Group will provide the tools and platform which powers the future of game development, marketing, sales, accounting and customer experience.

Reporting to the head of Program Management - Data & AI Platform, you will:

  • Lead engineering team(s) to achieve major software products, from definition, through design and deployment
  • Oversee end-to-end SDLC process, including compliance with applicable standards (e.g. PCI, SOX, IIP)
  • Manage project plans and schedule commitments, ensure plans are integrated and with care for our strategy.
  • Initiate and bring programs in partnership with multiple teams to ensure the programs are supported and delivered to the highest standards.
  • Remove and prevent roadblocks across teams to meet quality standards, project milestones, and goals.
  • Develop relationships with product management, customers, program management, architecture, development, test, operations, vendors and others.
  • Drive customer onboarding and integration mechanisms for live services
  • Demonstrate that customer satisfaction is top priority by ensuring team's commitments are aligned with and delivered to meet customer satisfaction goals.
  • Ensure product delivery meets defined Measurements

You will have:

  • A BS in Computer Science/Engineering or equivalent experience 8+ years of experience in a technical field
  • 5+ years of experience with development management or technical program management
  • Experience with algorithm, systems, architecture, and user experience
  • Program management experience
  • Experience driving delivery of multiple medium to large programs
  • Experience delivering products using Agile development methodology
  • Experience working across multiple functional organizations
  • Experience partnering Experience programming (C, C++, or JAVA) Experience with SQL, HSQL

Bonus:

  • Experience delivering live services
  • Experience with game development a strong plus Experience with gamer and game specific analytics
  • Experience with large complex data sets and data-driven applications
  • Although everyone is currently working remotely, we’d love to have you could work from our Austin TX or Redwood City CA locations on a longer term basis. However, any EA US/Canada location is fine and exceptionally qualified remote candidates will be considered as well.

City:

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Community / Marketing Title: Senior Technical Program Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 387

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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