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Program Manager, Ad Operations

Location: New York, NY, USA

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This position is no longer open.

Requisition Number: 170870

Position Title: Operations Product Manager 2

External Description:

The Commercial Brand Partnerships Team leverages EA’s world class IP to drive positive Brand results through premium gaming experiences. We work with global brands on partnership activations and innovations through a variety of offerings including video, native sponsorships, retail and custom in game activations, as well as competitive game partnerships. The team is responsible for helping brands reach EA’s engaged global audience of passionate players wherever they are.

Program Manager - Brand Partnerships

You are a proactive business-focused self-starter, able to multitask in a fast-paced, collaborative environment. Additionally, you're a media advisor and consultant, helping to drive Brand Partnership program performance that exceeds both internal partner and external client KPIs. You have a mix of media tech know how, analytical capabilities, and traditional media operations experience. You are a true team player with a focus on developing strong cross-functional relationships.

Multiple Locations: Redwood City, California, United States • Los Angeles, California, United States • New York, United States

Remote Work Option: Yes

RESPONSIBILITIES

  • Execute, manage, and optimize digital Brand Partnership media (including video, rich media, display, programmatic) across multiple digital platforms
  • Test, troubleshoot and resolve technical issues associated with creative assets and third party vendor technologies (Impression/click tracking, rich media, programmatic setup, viewability, in-demo and attribution)
  • Interface with clients, agencies, and international rep firms regarding asset requirements/specifications and tech capabilities
  • Proactively monitor performance and delivery status, escalate delivery and/or technical issues as necessary, and optimize sponsorship components to meet performance KPIs
  • Ensure accurate and complete program delivery focusing on client satisfaction (both internal and external clients)
    • Work closely and communicate proactively with Sales and Product teams to ensure that revenue objectives and other success metrics are on track
    • Closely work with and communicate proactively with International rep firms to ensure that revenue objectives and client KPIs are met accordingly
  • Utilize Excel knowledge and analytical skills to compile reporting on ad hoc basis, troubleshoot issues, and provide actionable insights in support overarching needs of the business
  • Gain full understanding of all tools critical to supporting the business, including but not limited to: Google Ad Manager suite of products and associated third party and in-house technologies as well as the boostr CRM/OMS platform
  • Handle inventory requests and work closely with sales and account management teams to ensure Program implementations are built for success
  • Extensive familiarity with video, mobile app and rich media formats/technologies and 3rd party vendors, programmatic setup and troubleshooting, as well as media industry trends
  • Work closely with Ad Product and Business Management teams, to provide Media Operations support for testing and integration of new products and support for revenue reporting purposes
  • Ad hoc projects as needed

SKILLS & QUALIFICATIONS:

  • Bachelor’s degree preferred with minimum of 3 years of relevant experience
  • Ability to prioritize and manage multiple projects in busy environment
  • Experience using multiple media serving and reporting platforms. Google Ad Manager and Mobile/Video experience highly desired
  • Experience with all forms of programmatic deals preferred
  • Ability to think creatively and strategically on the fly, excellent oral and written communication skills, and attention to detail
  • Positive, team-player attitude. Willing to pitch in where needed and work together with internal and external partners towards a common goal
  • Proficiency in MS Office suite of products
  • CRM/OMS experience

City:

State:

Community / Marketing Title: Program Manager, Ad Operations

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 175

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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© 2024 Electronic Arts Inc.

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