Commercial Markets Intelligence Manager - LATAM

Multiple Locations: Chicago, IL, USA • Orlando, FL, USA • Honolulu, HI, USA • Los Angeles, CA, USA • Sacramento, CA, USA • Minneapolis, MN, USA • Louisville, KY, USA • New York, NY, USA • Redwood City, CA, USA • Guildford, UK • Buenos Aires, Argentina • Salzburg, Austria • Vancouver, BC, Canada • Toronto, ON, Canada • Charlottetown, PE, Canada • Montreal, QC, Canada • Seattle, WA, USA • 1310 La Hulpe, Belgium • São Paulo, State of São Paulo, Brazil • Geneva, Switzerland • Dallas, TX, USA • Cologne, Germany • Madrid, Spain • Helsinki, Finland • Galway, Ireland • Milan, Metropolitan City of Milan, Italy • Mexico City, CDMX, Mexico • Amsterdam, Netherlands • Bucharest, Romania • Stockholm, Sweden • Gothenburg, Sweden • Lyon, France • Pasadena, CA, USA • Victoria, BC, Canada • Birmingham, UK • Foster City, CA, USA • San Francisco, CA, USA • Nebraska, USA • Connecticut, USA • Louisiana, USA • Tennessee, USA • Michigan, USA • Arizona, USA • Indiana, USA • Utah, USA • Virginia, USA • Arkansas, USA • California, USA • Prince Edward Island, Canada • Ontario, Canada • British Columbia, Canada • Alberta, Canada • Quebec, Canada • New Jersey, USA • Massachusetts, USA • Pennsylvania, USA • Ohio, USA • Oregon, USA • Kentucky, USA • Maryland, USA • Minnesota, USA • Missouri, USA • Nevada, USA • Colorado, USA • Florida, USA • Illinois, USA • United Kingdom • Spain • Czechia • Italy • Bulgaria • Germany • Poland

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This position is no longer open.

Requisition Number: 170028

Position Title: Sr Account Manager

External Description:

We Are The EA Commercial Markets Organization

We're Electronic Arts' Commercial Organisation. Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their EA journey. Our teams develop the strategic vision of our games; build multi-channel campaigns; build global engagement; develop global insights; and we accelerate sales and publishing efforts worldwide. Most importantly, we do all of this by understanding – and celebrating – the diversity of our players, so we can provide the content they want as they want it.

As the Global Commercial Organization, we guide the global commercial success of EA around the world by focusing on:

Commercial Partnerships: We are the global commercial organisation that manages all of our commercial partnerships, including physical, digital, platform and brand.
Commercial focus on our markets: We're accountable for ensuring we understand our markets. This includes all aspects from the front lines of the local player experience, to the activities of our competition and business models. Through a commercial lens, it is our responsibility to find the right opportunities for EA in-market globally and then lead the execution.
We develop plans that are commercially responsible for bringing together all lines of revenue across the business and ensure they adapt to market changes.
Commercial operators: We're commercially and operationally responsible for delivering our games and millions of assets to many partners throughout the world.

WHY AM I HERE?

Local market insights and intelligence continue to shape our approach and inform our business plans. We identified the need for more dedicated commercial market intelligence to fuel our markets strategy. We have created a custom function around this capability to help more informed decisions and new ideas based on insights and intelligence into player metrics and experience, competition, market potential and EA performance across our portfolio.

Key Responsibilities: Commercial Markets Intelligence Manager

Regional Lead - LATAM

You will report to the Head of Commercial Markets Intelligence within the Commercial Organization.
Be the regional lead for insights and intelligence for the industry performance and EA's performance in your region.
Share performance and update teams about the commercial performance of both EA in market and the industry performance.
Create and share new and information to the business to provide informed planning
Empower the regional team to use the power of data to understand and guide their market
Increase reporting capabilities across your region & across the Markets team
Establish partnership networks with global partners sharing best practice and insight optimization.

Area of Expertise - Player Experience & Purchase Behaviors

Your role as the lead for this specialist area is to be the global expert in sharing information on our player experience and purchase behavors in all our markets and guide awareness, education and opportunity to improve this area.
You would form an understanding of the player network using multiple data sources.
You would develop and enrich insights to understand our players experience and purchase behaviors and how this varies across our markets
Make commercial recommendations on any elements improving consumer journey

Qualifications or Experience Required

MBA qualification or minimum 2 years experience in an intelligence role in a global business.
Experience in gathering insights from multiple sources and combining them into compelling business cases and strategic goals
Enjoy working on team-based work
Spanish speaking preferred but not essential
LATAM or North America location preferred but not essential

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Community / Marketing Title: Commercial Markets Intelligence Manager - LATAM

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 60

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts